




If you are insured and file a claim, then your insurance policy may allow for the use of aftermarket and/or used parts. Be sure to ask your body shops recommendation on the use of those parts. If you are 3rd party to a claim, there is NO law stating what type of parts that can be used.

You should ask friends, relatives, and colleagues as to who will do the BEST job and provide the BEST service. Do NOT leave this decision in the hands of the insurance company based on price! Are all shops alike? Absolutely NOT!
What is Steering?
I am being steered to another shop by the insurance company...
First of all, STEERING is against the law. You may file a complaint with the your state's Department of Insurance by accessing their website below and/or filing a complate with the Attorney Generals office.